The Information Manager allows you to assign topics to categories, so that topics containing similar information are all grouped together. This will make it much easier for your website visitors to see all relevant information available for that category. You could for example create categories such as, Ordering Help, How To's, Product Assistance, etc. That way people looking for specific help in one of those key areas can go directly to that category.
With our system you click on a Category to be shown all the questions / topics it includes. You then click on a question / topic to be shown the answer / information. When you click on another topic the previous answer is automatically replaced with that for the newly selected topic. The same for the Category, when you select a new category the list of topics / questions is updated. You never have to close or shrink a section.
It can also integrate with other webpages you have. For example you can include a link on another page that when clicked will take that website viewer directly to a specific topic answer. This is ideal for helping direct people from other pages to a specific topic. Also great for including in emails where you need to draw someones attention to a specific topic. Here is an example of a direct link to the What Content Management System Do We Use? Question / Topic.
Some of the key benefits are:
As usual all applications developed by Bout Time Software can be configured to your exact specifications.